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Playfina Casino Cookies Policy

This Cookies Policy explains how Playfina Casino uses cookies and similar technologies when you visit or use its website and related online services in Australia. It should be read together with the Playfina Casino Privacy Policy, which provides further information about how personal information may be collected, used and protected.

Cookies help Playfina Casino operate its website, remember selected preferences, understand how visitors use the platform and present more relevant communications where permitted. By continuing to browse the website, you may be using technologies described in this policy. Where applicable, Playfina Casino will request your consent before placing non-essential cookies on your device.

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Understanding Cookies

A cookie is a small text file placed on a computer, smartphone, tablet or other device when a website is visited. It allows the website to recognise the device and retain certain information between visits. Cookies do not normally identify you by name on their own, although information associated with a cookie may be linked with other data held by the website.

Playfina Casino may also use similar technologies, such as pixels, tags, software development kits and local storage. These tools can perform functions comparable to cookies, including remembering settings, measuring website activity and supporting security controls.

Cookies may be temporary or persistent. Session cookies remain on your device only while your browser is open or until the session ends. Persistent cookies remain for a defined period or until they are deleted. Their duration depends on their purpose and the settings applied by Playfina Casino or an authorised service provider.

Cookies used on the Playfina Casino website can be grouped according to their purpose. Some are necessary for the platform to work, while others help improve performance, personalise features or support marketing activities.

  • Essential cookies support core website functions, account access, security and transaction-related processes.
  • Performance cookies collect information about website use so that Playfina Casino can identify errors and improve speed, stability and navigation.
  • Functional cookies remember choices and settings, allowing the website to provide a more personalised experience.
  • Marketing cookies may help measure advertising activity and display communications that are more relevant to your interests, subject to applicable consent requirements.

The exact cookies used may change as the website, its features and its service providers develop. A cookie may also have more than one technical function, but it will be assessed according to the purpose for which it is used.

Cookies Needed for Access

Essential cookies are required for important parts of the Playfina Casino website to function. Without them, certain services may not be available or may not operate correctly. These cookies generally support the delivery of a secure and reliable platform rather than advertising or promotional personalisation.

Examples of essential uses may include:

  • Maintaining a secure browsing session and supporting account authentication.
  • Remembering information required while you move between pages or complete a process.
  • Protecting the website against suspicious activity, fraud and unauthorised access.
  • Supporting responsible account controls and age-related access safeguards.
  • Routing website requests correctly and helping balance technical traffic.
  • Recording privacy choices so that the cookie settings selected by a visitor can be respected.

Because these cookies are important to the operation and security of the service, they may not be removable through the website preference tool. You can usually block them through your browser, but doing so may prevent you from logging in, playing games, managing your account or using other important functions.

Performance Measurement Tools

Performance cookies help Playfina Casino understand how the website operates in practice. They may collect information such as the pages visited, the time spent on a page, the features used, error messages displayed and the general path taken through the website.

This information is normally analysed in an aggregated or pseudonymous form where possible. It can help Playfina Casino:

  • Identify pages that load slowly or do not work as expected.
  • Understand which website functions are useful to visitors.
  • Monitor stability across different devices and browsers.
  • Test improvements to navigation, layout and account features.
  • Detect technical problems before they affect a larger number of users.

Performance cookies are not intended to record the content of your private communications or to determine the outcome of any game. If consent is required for a particular analytics technology, Playfina Casino will use the relevant consent mechanism before activating it.

Functional Preferences

Functional cookies allow the website to remember choices made during previous visits. They can make the Playfina Casino experience more convenient by reducing the need to enter the same preferences each time you return.

Depending on the available website features, these cookies may remember settings such as language selection, display preferences, region-related options or the point at which a visitor left a particular process. They may also support enhanced features that are not strictly necessary for basic access but improve usability.

If you refuse or delete functional cookies, the website should remain available, but some preferences may need to be selected again. Certain enhanced features may also work in a more limited way. Functional cookies do not automatically give Playfina Casino permission to send promotional communications. Marketing preferences and consent are handled separately where required.

Advertising and Marketing

Marketing cookies may be used to understand the effectiveness of promotional campaigns and to help deliver advertising or communications that are more relevant to a visitor. These technologies can record information about website visits, interactions with promotional content and the general source through which a visitor reached the Playfina Casino website.

Marketing cookies may be used to:

  • Measure visits and registrations that result from a campaign.
  • Limit how often the same promotional message is shown.
  • Understand whether advertising content has been viewed or selected.
  • Build broader audience groups based on website activity.
  • Improve the relevance of promotions, where permitted and appropriate.

Playfina Casino does not treat acceptance of marketing cookies as a substitute for any separate consent that may be required for direct marketing. Promotional communications remain subject to applicable preferences, account settings and relevant legal requirements. You can decline marketing cookies without losing access to essential casino services, although advertising may become less tailored.

You can manage cookie preferences through the cookie banner or preference tool made available on the Playfina Casino website, where applicable. Your choices may be changed at any time by reopening the preference settings. If you clear your browser cookies, the website may no longer remember your previous selection and may ask you to choose again.

Most browsers also allow you to control cookies through their privacy or security settings. You may be able to:

  • Block all cookies or selected categories of cookies.
  • Allow cookies only from websites you trust.
  • Delete existing cookies from your device.
  • Receive a notification before a cookie is stored.
  • Remove persistent cookies automatically when the browser is closed.

Browser controls differ between products and devices. Blocking essential cookies may interfere with account access, security functions, game loading or other parts of the website. Blocking optional cookies generally has a more limited effect, but preferences and certain personalised features may not be retained.

Cookie settings are device and browser specific. If you use more than one device or browser to access Playfina Casino, you may need to manage preferences separately on each one.

Services Provided by Others

Some cookies or similar technologies may be placed by third-party service providers that support the operation of the website. These providers may assist with functions such as security, website analytics, technical hosting, payment-related processes, advertising measurement or fraud prevention.

Third-party providers may process information collected through their technologies according to their own privacy notices and terms. Their tools may recognise a device when it visits other websites or services, depending on the provider's configuration and practices. Playfina Casino does not control every aspect of third-party technology, so you should review the relevant provider information where you want more detail.

Third-party cookies will not necessarily be used on every page or by every visitor. Their availability may depend on the services being requested, your consent choices, your browser configuration and the technical design of the website. Where applicable, Playfina Casino uses contractual and technical measures intended to ensure that service providers process information only for authorised purposes.

Links to external websites may also be displayed through the Playfina Casino platform. Once you leave the Playfina Casino website, the external website's own cookie and privacy policies will apply. Playfina Casino is not responsible for the content or cookie practices of websites that it does not operate.

Changes to This Policy

Playfina Casino may update this Cookies Policy when its website, technologies, service providers or legal and compliance arrangements change. The revised version will be published on the relevant website page, together with an updated effective date where appropriate.

Material changes may also be communicated through the website or another suitable notice. You should review this policy periodically so that you remain informed about how cookies and similar technologies are used. If a renewed consent choice is required, Playfina Casino will provide an appropriate mechanism for making that choice.

Your continued use of the website after an updated policy is published will be subject to the revised wording, except where applicable rules require a separate consent or other action. If you have questions about this Cookies Policy, please use the contact page on the Playfina Casino website.

Playfina Casino is intended for persons aged 18 and over. Access to online gambling services may also be subject to additional eligibility and verification requirements.

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